Online booking and calendars
A booking page and website widget use live availability from the same appointment book your team works in.
Client CRM
Keep client profiles, visit history, notes and tags together, and export your client data whenever you need it.
Payments on your terms
Take deposits, keep a card on file and issue refunds through your connected Stripe account, with no Trimelo markup.
Automatic reminders
Send booking confirmations and scheduled reminders by SMS and email without moving between systems.
Marketing from your client list
Choose an audience from your CRM and track email opens and clicks. Required sender and unsubscribe details stay intact.
Deep insights. Detailed analytics.
Analyse revenue, booking demand, client behaviour, staff utilisation, no-show trends and the value of appointments booked through SMS backfill.
Revenue
A$48.3k22.9%
Booking fill
87%6.4%
No-show rate
2.4%40%
AI-recovered
A$2,48021%
Revenue trajectory
Six-month view · A$ thousands
Booking mix
How appointments entered the book
412bookings
Online
54%
Rebooked
31%
Waitlist
15%
Your AI agent for every cancelled appointment.
When a slot opens, Trimelo connects with opted-in people on your waitlist one at a time. It holds the appointment while each person replies, then books and confirms it when someone accepts.
- A cancelled appointment opens a slot in the calendar.
- The agent finds a matching client on the opted-in waitlist.
- One client receives an SMS offer. The appointment is held while they reply.
- When the client accepts, the appointment is booked and confirmed in the calendar.
- Opted-in waitlist only
- Appointment availability only
- Included from seat one
IncludedVaries or limitedNot included
Costs & discovery
Subscription structure
Trimelo
Included: Graduated AUD bands from A$19.95 to A$11.03 per seat/month
- Fresha
- Varies or limited: A$44.95 solo or A$29.95 per bookable team member
- Timely
- Varies or limited: Per-bookable-staff plan tiers; confirm the current AU rate
- Booksy
- Varies or limited: Base subscription plus added-user pricing; availability varies by region
Commission-free bookings
Trimelo
Included: Every booking — Trimelo has no marketplace
- Fresha
- Varies or limited: Direct clients; marketplace-sourced new clients cost 20% once (minimum A$8)
- Timely
- Included: Every booking — no new-client fee
- Booksy
- Varies or limited: Except optional Boost clients, charged at 30% of their first visit
Consumer marketplace discovery
Trimelo
Not included: No marketplace — your client relationship stays direct
- Fresha
- Included: Fresha Marketplace is a genuine new-client channel
- Timely
- Not included: No consumer marketplace
- Booksy
- Included: Booksy Marketplace plus optional Boost visibility
Booking & client experience
Online booking & calendar
Trimelo
Included: Branded booking page, widget and live staff calendar
- Fresha
- Included: Online booking, direct links and team calendar
- Timely
- Included: Online booking, social buttons and team calendar
- Booksy
- Included: Online booking, business profile and team calendar
Cancellation gap filling
Trimelo
Included: Controlled SMS backfill: one live offer and one held chair
- Fresha
- Varies or limited: Automated waitlist with priority or offer-to-all modes
- Timely
- Varies or limited: Waitlist is included on Elevate and Innovate plans
- Booksy
- Varies or limited: Automated SMS invitation when a matching slot opens
Multi-service & group bookings
Trimelo
Included: Group and party bookings scheduled across staff
- Fresha
- Varies or limited: Group appointments; same-staff groups are created by the team
- Timely
- Varies or limited: Multiple services and staff within one appointment
- Booksy
- Varies or limited: Team-created group bookings for 2–10 clients
Appointment reminders
Trimelo
Included: Unlimited booking notifications plus SMS and email reminders
- Fresha
- Varies or limited: Automated reminders; SMS allowance then pay as you go
- Timely
- Varies or limited: Email reminders plus an SMS allowance that varies by plan
- Booksy
- Included: Appointment confirmations and reminders included
Client CRM
Trimelo
Included: Notes, history, preferences and duplicate merging
- Fresha
- Included: Profiles, history, forms, notes and segmentation
- Timely
- Included: Profiles, history, notes, photos and consultation forms
- Booksy
- Included: Client cards, notes, tags, forms and booking history
Payments & protection
Integrated checkout & payments
Trimelo
Included: POS, online payments, refunds and card-on-file checkout
- Fresha
- Included: POS plus online, in-store and self-checkout payments
- Timely
- Included: Integrated POS plus online and in-salon payments
- Booksy
- Included: Integrated checkout and payments in supported markets
Deposits & card-on-file fees
Trimelo
Included: Deposits plus no-show and late-cancellation fees
- Fresha
- Included: Deposits, stored cards and configurable fees
- Timely
- Included: Deposits, stored cards and cancellation fees
- Booksy
- Included: Deposits, cards on file and cancellation fees
Tap to Pay
Trimelo
Not included: Not publicly available
- Fresha
- Included: Available on supported phones
- Timely
- Included: Available on iPhone and Android
- Booksy
- Varies or limited: Available in supported markets
Growth & operations
Client marketing
Trimelo
Included: 750 marketing emails per licensed seat/month
- Fresha
- Varies or limited: Email allowance included; extra email and SMS are charged
- Timely
- Varies or limited: Marketing tools included; SMS campaigns are billed separately
- Booksy
- Included: Email and text marketing included; regional limits vary
Staff scheduling & access
Trimelo
Included: Rosters, availability, roles and chair-renter scopes
- Fresha
- Included: Shifts, permissions, commissions and timesheets
- Timely
- Included: Rosters, dashboards, timesheets and staff access
- Booksy
- Included: Shifts, permissions, resources and commissions
Reporting & analytics
Trimelo
Included: Revenue, booking mix, staff and client reporting
- Fresha
- Included: Sales, finance, client, team and multi-location reports
- Timely
- Included: Business, appointment, client, team and stock reports
- Booksy
- Included: Revenue, cash flow, staff and inventory reports
Multiple locations
Trimelo
Included: Multi-location calendars, staff and reporting
- Fresha
- Included: Multi-location workspace and reporting
- Timely
- Included: Separate location calendars with cross-location staff checks
- Booksy
- Varies or limited: Shared Location model; confirm the setup for multi-site groups
Import & export
Trimelo
Included: Full export; Fresha, Timely, Square and generic CSV import
- Fresha
- Included: Client CSV import/export plus PDF, CSV and XLSX report exports
- Timely
- Varies or limited: Support-requested export of clients, appointments and core records
- Booksy
- Varies or limited: Spreadsheet client import and client-list export
Retail inventory
Trimelo
Not included: Not live
- Fresha
- Included: Retail sales, stock levels and product ordering
- Timely
- Included: Retail and professional stock plus an iOS Stock app
- Booksy
- Included: Inventory, stock usage, ordering and sales tracking
Public staff mobile app
Trimelo
Not included: Responsive web is live; the native staff app is not public yet
- Fresha
- Included: Business app for iOS and Android
- Timely
- Included: Timely app for phones and tablets
- Booksy
- Included: Booksy Biz app for iOS and Android
Seats 1–4
A$19.95/ seat / mo
Solo operators and compact teams
750 marketing emails per seat/month
Seats 5–15
A$14.95/ seat / mo
Growing salons and barbershops
750 marketing emails per seat/month
Seats 16–30
A$11.95/ seat / mo
Established multi-chair teams
750 marketing emails per seat/month
Seats 31–50
A$11.03/ seat / mo
Large teams and multi-site groups
750 marketing emails per seat/month
Graduated, not retroactive. When your team reaches a lower rate, only the seats in that band use it. Annual billing charges ten monthly equivalents for twelve months of access.
51+ seats
Enterprise Max
More than 50 seats — quoted for your team and locations
A$299 base + A$7/staff + A$49/location · A$699 minimum
Your team
8seats
1 seat50 seats
Your Trimelo price
4 × A$19.95 + 4 × A$14.95
Each lower rate applies only to the seats in that band.
Fresha
A$239.60/ mo
Published AU seat subscription only
Trimelo
A$139.60/ mo
Graduated per-seat subscription
AI appointment backfill included
Estimated saving by switching
A$1,200.00saved in year one
A$100.00 less / month
42% lower software cost
Your total is the sum of the seats in each band — adding seat 16 does not reprice seats 1–15. You also receive 6,000 marketing emails each month.
Based on Trimelo monthly billing, so the two free months on annual are not counted. Fresha uses its published AU seat subscription only. AI Concierge, message overages and marketplace commission are excluded.
- Salon booking software AustraliaOnline booking, scheduling, client records and predictable pricing for Australian salons and barbershops.
- Barbershop booking softwareMulti-chair calendars, service durations, deposits and SMS backfill for a busy barbershop floor.
- Hair salon appointment schedulingSee the real team calendar, service durations, client history and the path to checkout.
- Salon POS and booking softwareTake a booking through to deposit, service checkout, refund or card-on-file protection in one system.
- Switching software checklistPrepare exports, test staff availability and move booking links safely for a salon or barbershop.
Trimelo keeps online booking, appointment scheduling, staff calendars, client records, POS, deposits, reminders, marketing and reporting in one system for Australian hair salons and barbershops.
No. Never. Trimelo takes no marketplace cut, lead-referral fee or percentage of a booking. The only charge on a card payment is Stripe's own processing fee, paid directly through your connected Stripe account.
Trimelo does not add a client-facing booking fee. Your own deposit, cancellation and payment terms can still apply when they are shown to the client.
No. When you take a deposit or charge for a service, the only fee is Stripe's standard processing fee — which goes to Stripe, not us. You connect your own Stripe account and pay their rate directly, with no markup from Trimelo.
Increase your licensed seat count by one. Trimelo uses graduated pricing: seats 1–4 are A$19.95 each/month, 5–15 are A$14.95, 16–30 are A$11.95, and 31–50 are A$11.03. Each lower rate applies only inside its band.
No. AI cancellation backfill by SMS is included from your first licensed seat. There is no AI Concierge add-on.
Appointment confirmations, reminders and booking notifications are unlimited — we never hold those back. Marketing campaigns include 750 emails per licensed seat each month, resetting on the 1st of your calendar month.
Yes. Import your clients, services and history from Fresha, Timely, Square or a generic CSV — then keep running the same shop on a predictable bill.
Yes. Full data export is available without a lock-in or exit fee.
Yes. Every self-serve subscription starts with a 14-day free trial. A card is collected up front; cancel any time before it ends and you won't be charged.
No. Trimelo doesn't operate a marketplace or send you new clients for a cut. If marketplace discovery is something you actively want, that is a real reason some salons and barbershops stay on Fresha — and we would rather say so than pretend otherwise.
Still unsure? Write to admin@trimelo.io.
14-day free trial · Cancel any time