Trimelo vs Timely same market, different bill.
Timely is a familiar appointment platform in Australia. Trimelo is built for hair salons and barbershops, with transparent graduated seat rates, AI SMS backfill included and zero booking commission.
Side by side
Pricing shape
Trimelo
Graduated marginal pricing: A$19.95/seat/month for seats 1–4, stepping down to A$11.03 for seats 31–50.
Timely
Historically sold on a per-staff / per-location model. Confirm current Timely AU packaging on their site — we do not invent a dollar figure here.
AI / recovery
Trimelo
SMS waitlist backfill included from the first licensed seat.
Timely
Strong core scheduling and client tools; AI-style gap recovery is not the headline product in the same way — compare the workflows you actually need.
Commission
Trimelo
None, ever. No marketplace.
Timely
No Fresha-style marketplace commission model; software cost is the main line item.
Migration
Trimelo
Timely CSV import ships in the product alongside Fresha and Square.
Timely
Mature reporting and workflows many AU shops already trust — switching is a deliberate choice, not a panic move.
Scope
Trimelo
Hair salons and barbershops in Australia. Roadmap is public for retail and Tap to Pay.
Timely
Broader appointment-business positioning in some markets; evaluate feature depth for your exact services.
Timely’s published prices change. This page compares product shape and Trimelo’s committed AUD list — not Timely’s current invoice. Pull your Timely bill and our /#pricing page side by side before you switch.
- Graduated marginal rates vs typical per-staff packaging
- SMS gap-fill included on Trimelo
- Timely import path is already in the product
- Verify Timely’s current AU price on their site
When staying on Timely makes sense
Your team already runs cleanly on Timely and you are not feeling per-seat pressure or empty-chair leakage as the main pain.
You depend on a Timely-specific integration or workflow Trimelo has not shipped. Check /roadmap for what is next (retail shop front, Tap to Pay, later voice).
When to consider Trimelo
You want the software bill to stay flat as you hire inside a band — and you want SMS backfill without a separate AI product.
You bill in AUD and need support for Australian time zones and phone numbers.
You want a trial with a real Timely export: import, book a week, and see whether the AI keeps quieter slots filled.